Returns & Exchanges

At My Keeper, we want you to love every piece you wear, which is why we offer a 30-day return window for all items in their original, unworn condition. If your selection isn't quite right, our streamlined process makes it simple to find your perfect fit or receive a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is free from makeup, perfume, or signs of wear.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.